TurboTax Error

TurboTax Error List

TurboTax Error List

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Frequently Asked Questions

What is error code 42016 on TurboTax?

When trying to open or update your TurboTax software, you may encounter an error reading, “Could not connect to update site Error 42016: Unexpected content received.” This mainly happens when certain Windows registry keys have been deleted or due to missing .NET Framework to download the updates.

Why is TurboTax rejecting my return?

If your name does not match the Social Security Number on the tax forms, Turbotax will reject your tax return. Review and ensure the dependents’ full names and SSNs match the IRS records. If you are claiming a dependent return that has already been claimed, you will resolve it with the IRS.

What is Error 190 in TurboTax Desktop?

Error 190 occurs when trying to open a TurboTax return but doesn’t have the state software that includes the returns. If you already have the state return software, try downloading the tax return from the website.

Why can't I update my TurboTax?

Not having enough space on your computer may hinder you when downloading the TurboTax update. You may also experience the sudden close of Updater when checking for updates. To address this, run the disk clean-up tool to delete unnecessary files and empty the Recycle Bin. Click on Check for Updates in TurboTax to restart the update process.

How do I fix reject code f1040 164 01 on TurboTax?

Perform the below steps carefully to address reject code f1040 164 01 in TurboTax Desktop:

  • Open your tax return you are filing in TurboTax.
  • Look for earned income credit and hit on the Jump to link.
  • Now, find Do any of these uncommon situations apply? in the Earned Income Credit section.
  • Continuously look into the Earned Income Credit section until you see Do any of these uncommon situations apply? Click on I got a letter/notice from the IRS telling me to fill out an 8862 form to claim the Earned Income Credit, then tap on Continue.
  • Further, tap on No, none of these apply and I need to fill out the 8862 form, then Continue.
  • Now, you need to answer the questions about Earned Income Credit.
    – Choose the Forms mode to make everything easier.
    – Select Form 8862, then answer the questions.
  • Hit on Continue, then Error check to ensure the entry balance is correct.
  • Submit your return. Click on File and follow the instructions on your screen.
  • Look for and fix any blanks on the 8862 by going through the Review section. After the corrections are made, repeat the review until all errors have been fixed.

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